Shipping policy

We partner with Australia Post to provide fast and secure shipping for all orders heading to Australia. Below you will find our estimated shipping windows and policy details.
Delivery Times
  • Average Shipping Time: 7 to 9 business days under normal conditions.
  • Peak Season Adjustments: During high-volume holiday seasons, please allow for a potential delay of 3 to 5 additional business days.
Tracking Your Order
  • Every order includes a tracking number.
  • Tracking details are sent to your email as soon as your order is fulfilled.
  • Tracking numbers typically become active and traceable online within 24 to 48 hours after fulfillment.


Delivery Guarantee
We offer a 30-Day Money-Back Guarantee on all AU Express shipments. If your package does not arrive at your destination within 30 days of shipment, we will issue a full refund or send a replacement.